At Ease My Game, we aim to provide fast and reliable delivery of gaming consoles, accessories, and video games to customers across India. This Shipping & Delivery Policy outlines how orders are processed and delivered.
Ease My Game currently delivers products to most locations across India. Delivery availability may depend on the serviceability of the courier partners in your area.
Orders are usually processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery timelines depend on your location and courier service. Typical delivery times are:
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
Once your order is shipped, you may receive shipping confirmation along with tracking details, allowing you to track the status of your delivery.
Our courier partners may attempt delivery multiple times. If delivery fails due to incorrect address, unavailability of the recipient, or other reasons, the package may be returned to us.
If the package appears damaged during delivery, we recommend that customers record an unboxing video and report the issue to our support team within 48 hours of receiving the order.
Customers are responsible for providing accurate shipping information while placing an order. Ease My Game will not be responsible for delivery failures caused by incorrect or incomplete address details.
For any shipping-related queries, customers can contact our support team through the contact page on our website.
